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Warranty
We proudly stand behind the quality of every robe we sell and hope you’re happy with your robe. All Daddy Robes are fully warrantied against defects in materials and workmanship with a Limited 3 Year Warranty.
Limited DaddyCare Warranty
All Daddy Robes are covered by a Limited Warranty against manufacturing defects in materials and workmanship for the lifetime of the product.
If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
The products eligible for the Limited Warranty are covered to the original owner, for the advertised duration of the ownership.
If you've sent an item in to be repaired, we'll email you when it has been received by our Warranty Department. This email will include information about the status of your repair. Our typical turn-around time for repairs is 6-8 weeks, but time can vary based on workload and whether the product was thoroughly cleaned before it was sent.
To start a claim, please reach out to our Warranty Department via email at shop@daddy.boutique
Warranty Claims
To submit a Warranty claim, your product must be returned, to:
- Daddy Robes Warranty Repair Department
- 7600 Melrose Ave Suite M, West Hollywood CA 90046
All shipping to the Warranty Repair Department must be pre-paid and insured. Daddy Boutique will not be liable for in-bound packages that are lost.
Our policy requires that products accepted for repair be clean. Charges will be assessed if cleaning is necessary or product may be returned to you if it cannot be adequately cleaned.
Warranty Limitations and Exclusions
This warranty is only available in the United States and Canada. Daddy Boutique is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or lost or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitations on the duration of the warranty may not apply to you. This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.